Biomedical Support & Maintenance

Pakistan's Leader in Diagnostic
Equipment Service & Support.

An instrument is only as reliable as the team behind it. As Pakistan's top medical supplier, our certified biomedical engineers deliver 24/7 preventative maintenance, turnkey installation, and OEM spare parts for hospital laboratories nationwide.

24/7 Emergency Dispatch Certified Engineers Genuine OEM Parts
Biomedical Support24/7 SLA

“Zero downtime for your diagnostic instruments with certified engineering teams.”

Preventative maintenance, emergency repairs, and calibration services across all provinces in Pakistan.

< 4h
Dispatch
99.9%
Uptime
OEM
Parts

Instrument Supply

Curated, authentic instruments matched to your throughput, budget and menu — sourced direct from principal manufacturers.

Installation & Calibration

Certified engineers install, validate and calibrate — so results are dependable from the very first run.

Operator Training

Hands-on training for technologists and biomedical staff, with refresher sessions whenever your team changes.

After-Sales Support

Rapid on-site service with a national spare-parts network. We answer the phone, we show up.

Reagent Management

Never run out. Scheduled deliveries with cold-chain integrity and predictable pricing.

Nationwide Distribution

Three offices, eleven cities — a distribution backbone tuned for medical urgency.

How we work

A five-step handshake.

01
Listen

We map your workload, menu and constraints.

02
Recommend

Right-sized instruments, honest trade-offs.

03
Deliver

Careful shipping, cold-chain when needed.

04
Install

Setup, validation, calibration, sign-off.

05
Support

Training, reagents, service — for years.

Our promise

Guarantees, not disclaimers.

Authentic sourcing

Principal-direct. Full warranty.

48-hour dispatch

Most in-stock orders ship within two working days.

Lifetime support

AMC, spares & calibration for the life of the instrument.

Honest pricing

One quote. No hidden add-ons at delivery.

Who we serve

From tertiary hospitals to teaching labs.

Tertiary care hospitals
Public sector hospitals
Private diagnostic chains
Standalone pathology labs
Teaching & research labs
Field & mobile clinics

Service FAQ

Common questions.

Do you offer AMC (Annual Maintenance Contracts)?+

Yes — flexible AMC plans covering preventive maintenance, breakdown calls and calibration, priced by instrument class.

How quickly can an engineer reach us?+

SLA-based response. Metro cities within 24 hours, remote sites within 72 hours — often much faster.

Can you train new operators?+

Refresher and onboarding training is bundled with every installation and available on request whenever your team changes.

Do you handle reagent replenishment?+

Scheduled auto-replenishment is available so your lab never runs dry — cold-chain assured.